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Exchanges

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    • Self-Service Ticket Exchanges

      This feature allows customers to easily request to exchange their purchased tickets for other tickets offered by the same seller,...

      September 29th, 2025 45 views 0 likes

    • Ticket Exchanges Settings

      Ticket Exchanges can be customised in a number of ways depending on seller preferences.  Enable Tickets Exchanges Turns the Ticket...

      September 29th, 2025 34 views 0 likes

    • Exchanges in 'My Tickets'

      Requesting an Exchange This section outlines the process for a customer to exchange a ticket. Customer signs in to My Tickets...

      September 29th, 2025 36 views 0 likes

    • Manage Exchange Requests

      When an exchange request is submitted (if auto-approval is disabled), you may review these requests in the Exchange Manager.  To...

      September 29th, 2025 34 views 0 likes

    Welcome to the Leap Event Ticketing Help Centre!

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